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Terms of Service & User Agreement

Last Updated: May 23, 2026

These Terms of Service ("Agreement") govern your access to and use of Aura ("Service"), including any content, features, and functionality offered. By accessing or using the Service, you agree to be bound by these terms. If you do not agree, do not use the Service.


1. Service Description

The Service is an AI-powered chatbot assistant that allows users to interact with an artificial intelligence system to receive information, assistance, or other outputs. The Service may be offered in both free and paid tiers with varying features and usage limits.

The Service is provided "as-is" and functionality may change at any time. We do not guarantee uninterrupted access or error-free operation.


2. User Responsibilities & Conduct

You agree to use the Service only for lawful purposes and in compliance with all applicable laws and regulations. You are prohibited from:

User-Generated Content

Any input you provide to the Service may be stored, analyzed, and used to improve the Service (except where you opt out if such option is available). You retain ownership of your input but grant us a non-exclusive, worldwide, royalty-free license to use it for Service improvement.


3. Intellectual Property & Output Ownership

Service Content

All original content provided by the Service, including text, code, images, and other outputs ("Output"), is provided under the following terms:

Your Input

You retain intellectual property rights to your original input ("Prompt"). However, you grant us a non-exclusive license to use Prompts for Service improvement, analytics, and security purposes.

Trademark & Branding

The Service name, logos, and distinctive branding are our intellectual property. You may not use them without express written permission.


4. Paid Accounts & Subscriptions

If you purchase a paid subscription or tier:

Billing

You authorize us to charge the payment method on file at the frequency specified (monthly, annual, etc.). Billing occurs at the start of each billing cycle.

Refunds

Subscriptions are generally non-refundable except as required by law. Limited refunds within 14 days of purchase may be available at our discretion.

Cancellation

You may cancel your subscription at any time through your account settings. Cancellation takes effect at the end of your current billing cycle. No partial refunds are issued for unused portions.

Price Changes

We may change subscription prices with 30 days' notice. Continued use after notice constitutes acceptance. Price changes take effect on your next billing cycle.

Trial Periods

If we offer a trial subscription, use is limited to the trial period. We reserve the right to convert trial accounts to paid plans or discontinue trial access.


5. Data Privacy & Security

Data Collection

The Service may collect the following:

Data Use

We use collected data to:

Third-Party Sharing

We do not sell user data. We may share data with third-party service providers (payment processors, analytics, hosting) under confidentiality agreements. We may disclose data if required by law or court order.

Data Security

We implement reasonable security measures to protect data. However, no system is 100% secure. We are not liable for unauthorized access or data breaches beyond our reasonable control.

Retention

We retain account data as long as your account is active, plus such period as necessary to comply with legal obligations or resolve disputes. You may request deletion of your account and associated data, subject to legal holds.


6. Limitation of Liability

Disclaimer of Warranties

The Service is provided "as-is" without warranties of any kind, express or implied. We do not warrant that:

Limitation of Damages

To the maximum extent permitted by law, in no event shall we be liable for:

Our total liability to you shall not exceed the amount you paid us in the 12 months prior to the claim, or $100, whichever is greater.

Your Responsibility

You assume all risk of reliance on Output. You are responsible for independent verification, fact-checking, and suitability assessment of any Output before use, especially for critical decisions.


7. AI Output Disclaimer

The Service uses artificial intelligence to generate Output. AI systems may:

You acknowledge that:


8. Termination

We reserve the right to terminate or suspend your account and access to the Service if you:

Termination may be immediate and without notice in cases of serious violation. Upon termination, your right to use the Service ends immediately, though data retention policies in Section 5 remain in effect.


9. Changes to These Terms

We may update these terms at any time by posting the revised version with an updated "Last Updated" date. Continued use of the Service after changes constitutes your acceptance of the new terms. If you do not accept changes, you must discontinue use.


10. Governing Law & Dispute Resolution

These terms are governed by applicable law without regard to conflict-of-law principles.

Dispute Resolution

In the event of a dispute, you agree to first attempt good-faith resolution through direct communication with us. If unresolved, disputes may be subject to mediation, arbitration, or litigation as permitted by law.


11. Severability

If any provision of these terms is found invalid or unenforceable, that provision shall be modified to the minimum extent necessary to make it enforceable, and the remaining provisions shall remain in full force.


12. Contact & Support

For questions about these terms, privacy concerns, or to exercise rights, contact us at:


13. Entire Agreement

These terms constitute the entire agreement between you and us regarding the Service and supersede all prior agreements, understandings, and communications, whether written or oral.


Last updated: May 23, 2026

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